Return and exchange method (free in mainland France)

To make a return:
> please go to your customer area
> History of your orders
> Edit the order and request the return

Please send us the articles intact and complete in their original packaging (with labels with their references), accompanied by the delivery slip, within 15 days of receipt of your package. To do this, please use the return label to edit in your personal account and attach it to your package. This will ensure prompt and error-free processing.
If you would like to return or exchange an item, email us using the button below so we can send you a prepaid return label. For obvious reasons of cost efficiency, we only provide a return label. If you have any doubts about the sizing, we're here to help.

RETURN LABEL

Return address :
BONI & SIDONIE 

4 rue Louis Blériot
ZA de Toulgarros
56400 AURAY - FRANCE

My package, at home, in how long and at what price?

The delivery times indicated have as reference the order date and are presented in working days (Saturday, Sunday and public holidays are not taken into account in the calculation of the delivery time). In the event of force majeure, Boni & Sidonie cannot be held responsible for late delivery.

Free Shipping above 60 in France :

GLS Chez vous +
Delivery time: You are notified by email and SMS of the delivery date and time slot.

GLS Relais
Delivery time: Collection at one of the GLS Relais of your choice. You are informed by email or SMS of the arrival of your package.

Shipping costs in France :

Mondial Relay - More than 8,500 Relais® Points in France
Delivery time: With a network of more than 8,500 Relay Points® in France, we offer you a simple solution to collect your packages - Time: 4 days

Colissimo - In PickUp relay or PickUp Station locker
Delivery time: Have you delivered to one of the pickup points or Pickup Station lockers among 8,000 collection points in France - 24 to 48 hours

Colissimo Domicile - without signatureDelivery time: Have you delivered to an address of your choice, without signature - 24 to 48 hours


Colissimo Domicile - with signature
Delivery time: Have you delivered to an address of your choice, with signature - 24 to 48 hours

Chronopost - In PickUp relay or PickUp Station locker
Delivery time: Have you delivered to one of the pickup points or Pickup Station lockers among 8,000 collection points in France - 24 hours
Chronopost 
Delivery time: Have it delivered to an address of your choice, Delivery within 24 hours on Saturday (before 1 p.m.)

Free Delivery above 60€ in : 
Belgium, Spain, Austria, Germany, Luxembourg, Netherlands*

GLS Chez vous +
Delivery time: You are notified by email and SMS of the delivery date and time slot.

Shipping costs in Europe 
(Depends where you live) :

GLS Chez vous +
Delivery time: You are notified by email and SMS of the delivery date and time slot.

GLS Relais
Delivery time: Collection at one of the GLS Relais of your choice. You are informed by email or SMS of the arrival of your package.

Delivengo Domicile - without signature

Address of your choice

Mondial Relay - Belgium

Delivery time: 4 to 5 days

Colissimo Domicile - without signature

Delivery time: Have it delivered to an address of your choice, without signature - 2 days to 3 days

Colissimo - At La Poste *

Delivery time: Have it delivered to one of the post offices - 2 days to 3 days

Colissimo - In a PickUp relay or in a PickUp Station locker 

Delivery time: Have you delivered to one of the pickup points or Pickup Station lockers among 8,000 collection points in France - 2 days to 3 days

Colissimo Domicile - with signature

Delivery time: Have you delivered to an address of your choice, with signature - 2 days to 3 days

Chronopost - In PickUp relay or PickUp Station locker 

Delivery time: Have you delivered to one of the pickup points or the Pickup Station lockers - 1 days to 2 days

Chronopost

Delivery time: Have it delivered to an address of your choice, with signature - 1 days to 2 days

 *return label not free

Shipping costs worldwide :

Delivengo Domicile - without signature

Address of your choice


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