GENERAL CONDITIONS OF SALE & USE

CONTRACT OF SALE

A sales contract is deemed to be concluded between the parties when Boni & Sidonie has confirmed the customer's order by email. From that moment, the customer is subject to these general conditions of sale.
Any minor must have the consent of the holder(s) of parental authority when making a purchase.

Price

The prices displayed are in euros (€), Dollar ($), Pound Sterling (£), Swiss Franc (CHF), include all taxes (TTC, 8% VAT in Switzerland, 20% in Europe (excluding taxes for the (export) included, no.FR24844231647 and are only valid for the time of publication of the offer. Boni & Sidonie reserves the right to modify its prices at any time and without notice. Boni & Sidonie reserves the right not to deliver products whose displayed prices would be incorrect, but nevertheless undertakes to inform its customers about a price difference and will allow itself to offer alternative products. Boni & Sidonie may carry out sales or promotions on its assortment. These offers are not always valid only during the period of publication on the site and cannot be requested retroactively. The discount vouchers offered or purchase vouchers distributed on the site or through partner sites are only valid under the conditions set out in the offer. b ons can only be used when ordering and the field provided must be used. Under no circumstances can a voucher be applied retroactively. Our customer service is at your disposal to help you in this kind of situation.

Order process

At the top right of the page you must register. You will be redirected to a page where you must enter your personal data. During this registration process, you have the choice to subscribe to the Newsletter. When you have chosen your item, you click on "add to cart"; then click on the order button until you reach the "address" page, click on "order"; choose your delivery method and accept the "general conditions of sale", click again on "order". On the next page you must choose your payment method, then you confirm your order. From this moment you agree to abide by our general conditions of sale. A confirmation email will be sent to you; if you can't see our email, check your spam folder.

Price Guarantee

Like all merchants, Boni & Sidonie offers sales or promotions on certain products at certain times of the year. The purposes of these discounts are various, but in general the purpose is to offer the product at a better price when the season ends and the chances of selling it at the normal price are reduced. It is therefore logical that by purchasing a product at a given time, a customer cannot in principle claim compensation for any price reductions on that product subsequently. However, Boni & Sidonie undertakes to reimburse you for the price difference applied to a product within 10 calendar days after the confirmation of your order on the site, and this on request by email or telephone to our customer service. After this period, it will no longer be possible to request this difference. Likewise, for customers paying by invoice, returning a pair for subsequent re-ordering will result in the reimbursement of the last price paid for this item and not the first, to avoid situations of abuse.

Quality

We take the greatest care in the selection of the products offered for sale on our site in order to guarantee an irreproachable quality. However, if it turns out that you have any quality problem, please do not hesitate to contact us to let us know. sav@boniclassic.com

Terms of payment

At Boni & Sidonie you pay for your purchases as easily as possible. Whether by bank prepayment, check, VISA, Mastercard, or through your PayPal account.
For payments by credit card, no data relating to your card is directly processed or recorded at Boni & Sidonie. Your data is processed by the transaction partner.


Secure payment

Our site and your purchases go through a secure "SSL" service, which guarantees you against any fishing. We work with the Crédit Agricole, e-Transfer solution to maximize security. Under no circumstances are your bank details given to us , during payment you will go to the Crédit Agricole e-Transfer portal to make your payment.

The 3D system, for purchases over € 100.00, guarantees that you are not on a fraudulent site.

Retention of title

Until full payment of the goods, the latter remain the property of Boni&Sidonie
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Transfer of risk
The transfer of risk takes place upon delivery.
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Change of address or name
We thank you kindly to let us know any change of address or name before ordering in order to guarantee the good delivery of your packages.
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Data protection and data accuracy
Boni & Sidonie is concerned about the protection of personal data. We are committed to ensuring the best level of protection for your personal data in accordance with applicable law and the " regulation general on the protection of personal data ".
The data collected will only be used for the purpose of processing the order, for communication with the customer, for the planning and evaluation of commercial activity and for marketing purposes, as well as for the design and development of customer services and for the development of tailor-made offers concerning them. By subscribing to the Newsletter, the customer accepts that they are regularly communicated with offers and that their data will also be used in this way.
At any time, the customer can contact Boni & Sidonie to be unsubscribed from newsletters. (see: personal data and secure payment 

Guarantee

All shoes sold on our site through us are guaranteed for 2 years from the date of purchase. As your invoice acts as a guarantee, we ask you to keep it carefully. The following are not covered: damage due to poor maintenance, improper use, or normal wear.

Applicable law

If in the event of a conflict the two parties have not found an amicable solution leading to a dispute; the applicable law will be French. Likewise, in the face of an international dispute, French law will be applied.

Delivery and transport

We endeavor to send the articles as soon as possible (see modality Delivery & exchange ), ie no later than the working day following the day of the order. All deliveries are chargeable, except in France, unless otherwise indicated on the product description and on the shopping cart. We reserve the right to divide an order into several packages or to group together several orders in the same package with the same delivery address. In principle, we only allow the conclusion of orders for products that are physically available in our stock in order to guarantee rapid delivery. However, if a difference in inventory prevents us from delivering a product, we undertake to communicate it to you as soon as possible and to offer you alternative products. Of course, in this case, a refund will always be possible. We deliver to France, Belgium, Germany, Switzerland and Liechtenstein and any other country if listed on our site. All our packages are insured until receipt at your home.
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Return

Satisfied or reimburse : Boni & Sidonie undertakes to take back any merchandise within 14 days from the date of receipt of your order and to reimburse you as soon as possible, generally within 2 working days of receipt of the return, if you had already paid the amount due. However, any advantages, reductions or gifts that you may have benefited from when purchasing the product or any delivery costs, if there were any in the original order, will be deducted. It is understood that a refund can only be made if the returned items are intact, in their original packaging, carefully packaged in additional packaging (the shoebox itself cannot be used as postal packaging) , with their possible labels and if the return instructions included in the package have been followed scrupulously. Please note that if the same item has been ordered several times, the return is deducted from the last order containing the item.

Delivery problem

If you have not received your package within 30 days, you can request the cancellation of the order.
In the event of a lost package declared by the transport company, Boni & Sidonie will return the contents of the package or will refund the amount of the package within 14 days. In addition, we are responsible for delivering the order until receipt of the package.


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